Answering all your burning questions about SolidWP and the iThemes Rebrand: Part 1

We are currently working to migrate our existing accounts to the new site solidwp.com website. Our plan is that you will be able to seamlessly log in to the new site. However, migrating more than 10 years of data is a challenge. We are taking precautions to ensure as minimal impact on our customers as possible. Once we have tested and are ready to make the switch we will notify our customers of the change.

Liquid Web is the company behind all our products. Liquid Web is made up of three primary parts: Liquid Web, which provides hosting; Nexcess which provides Managed WordPress hosting, and StellarWP which is the software arm of the company — where all our WordPress products live. StellarWP currently represents the following WordPress products: LearnDash, The Events Calendar, GiveWP, KadenceWP, IconicWP, Restrict Content Pro, and of course iThemes/SolidWP.

Yes, we will continue to honor all lifetime licenses for the products that we continue to develop and support.

It’s “ABC Favorit,” and we think it’s pretty cool too! It’s a premium font that we think really adds a cool shine.

Toolkit contains some of our lesser-used and supported products that we plan on sunsetting. This includes BoomBar, Content Upgrades, Landing Pages, and all our legacy themes. You will still have access to Restrict Content Pro, Kadence, and our updated Solid products: Security, Backups, and Central. Please see the iThemes Product Sunset Plan for complete details.

We are working towards an early access release mid-Summer but this timeline is subject to change depending on how our project progresses.

We are strategically rewriting and refactoring certain areas of our codebase to make way for additional features, performance, and reliability. Security is getting many new features and quite the UI refresh but not getting a major rewrite. Backups is undergoing a more extensive rewrite for reliability, and we’re spending much more time with bug fixes on this product as well.

The short answer is yes, there will be changes – we’re currently working on the full strategy right now with Nathan. You can still count on recurring events on your calendar however the nature of the events and the subjects may change.

Sync will turn into Central but will not require any reinstallation. You will simply need to perform a plugin update.

Version numbers will be incremented to the next major version, not restarted. The change logs will still incorporate the historical work.

The full Solid Academy vision is still taking shape, but we plan to continue to bring some of the best training and insights for businesses running on WordPress. We also will be showcasing and highlighting all the best WordPress tools and products, specifically those from the whole StellarWP product line, like KadenceWP, GiveWP, Learn Dash, and more.

Yes, you will be able to install and use our products separately as well as purchase each individually. We are actually spending quite a bit of time to make these products work more seamlessly together. There will also be a discount when purchasing the products together within what we’re coining the “Solid Suite”. We plan on adding additional products to this suite and having them all deeply integrated with Solid Central as the main hub of interactivity between your single or network of sites.

We do not have a public roadmap at this time but you can follow along on our YouTube channel or Twitter for our Rebranding in Public series where we bring you along with our process and involve you with our progress.

That’s great! You can continue using Kadence and your license will remain active. Kadence is our choice for a solid theme as well. In the future if you access your Kadence license through members.ithemes.com it may change to kadencewp.com or solidwp.com – we’ll be sure to inform you before any change is made!

At this time we do not have any lifetime sales planned.

Thanks for the honest feedback! A major part of this rebranding effort is to realign our team around our customer-centric goals. This means providing the best support possible to all of our customers. We know in the past we may have missed the mark a bit for some and this realignment is a major step to ensuring nobody falls through the net, ever.

Existing customers will have opportunities to grab renewal discounts and reduced prices for new products introduced to the Solid Suite. We understand that our current customers are our best ambassadors and want to provide them exclusive perks that they may not have ever received from us in the past. We’re also looking into free swag for our VIP customers.

We are going to attempt to redirect all old iThemes links to their equivalent SolidWP URLs, including affiliate links. However, this is a complicated migration so we cannot promise that all links will continue to work until we do further investigation and work with our affiliate team. Please follow along with us on our YouTube or Twitter to learn more as we come closer to tackling this objective.